Customer satisfaction is one of the top priorities of every enterprise all across the globe. However, satisfying a customer is a very tedious task as today customers have become more intelligent and tech-savvy.
What is UAT testing?
It is a type of software testing method where the product owner or customer verifies the functionality of the software as outlined in the user story or requirement document to decide whether the software is as per the specification or not. It is performed in the last and final phase of the software testing life cycle and is also known as beta testing or end-user testing. The stakeholders involved in this testing process are the business analyst,
QA lead or test manager, requirements specialist (if any), and the business or product owner.
What are the different types of UAT tests?
Various types of user acceptance tests are mentioned below:
- Alpha & Beta Testing – A nearly completed version of the software is sent for verification to a limited set of users. If the users are internal employees of an organization then it is called alpha testing and if users/testers are not from the same organization it is called beta testing. Alpha test is conducted before beta testing
- Contract Acceptance Testing – In this testing type the software is tested against critical criteria and specifications have been earlier defined and mentioned in the contract
- Regulation Acceptance Testing – It is performed to validate if the developed application complies with the rules and regulations as set by the governing agencies at the governmental level.
- Operational Acceptance Testing – It is performed to ensure that the application performs as expected under all conditions
- Black Box Testing – In this testing type the user/tester is unaware of the source code. It is a kind of blind testing where everything is tested from the tester’s perspective without any knowledge of the source code
Why is UAT testing necessary for businesses?
Below mentioned are some of the reasons that explain why this testing process is necessary:
- Helps to find and resolve issues that were left unidentified in the previous testing process
- It reduces the chances of product failure as the product is developed as per the specifications mentioned in the user story
- This test helps businesses to understand end-users perspective about the product
- It ensures that all the business requirements have been met
- This testing method helps to gain the end user’s acceptance before the release of the product
- Helps to verify and validate the software system before it is moved to production
Conclusion: Software testing is very to uphold the software product quality. User Acceptance Testing is one such type of software testing that is done by the customers/product owner to validate the acceptance or rejection of the software. It helps businesses to get user’s feedback and helps stakeholders to make an informed decision about product quality improvement. Leverage our next-gen UAT testing services to get quality software. Talk to our experts for more information on UAT testing.
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